PC service

We offer contractual maintenance of IT equipment to small and medium-sized companies in Osijek and its surroundings!

WHICH EQUIPMENT IS INCLUDED IN MAINTENANCE:

Up to 7 computers running windows

    Computer service (diagnostics, repair, hardware replacement)
    Reinstallation and optimization of operating systems
    Various necessary software updates
    Removal of viruses and other harmful programs
    Computer Networking

1 server running windows operating system

    Server service (diagnostics, repair, hardware replacement)
    Reinstalling and optimizing the operating system
    Various necessary software updates
    Removal of viruses and other harmful programs
    Server networking

Up to 4 printers, scanners (multifunction devices)

    Drivers installation
    Print and scan optimization
    Printer Networking
    Various software upgrades

1 network switch, 1 internet router

    Drivers installation
    Optimization and configuration
    Device networking
    Various software upgrades

WHAT COVERS MAINTENANCE:

1 field service intervention per month

Field interventions are optional and will not be done unless field intervention is required. After receiving a phone call, the service provider will be at the customer's location within 6 hours.

Unlimited service interventions

There will be unlimited service interventions at the location of the service provider located in Osijek at Vis 52. Computers and equipment can be delivered by courier or in person.

Unlimited remote technical support

(phone, email, teamviewer)

Various useful consultations

Consulting for new hardware or other solutions that make the overall IT system works better

Support from 9am to 5pm

The Service Provider will be available to the User on weekdays (Monday-Friday, excluding national holidays and non-working days) between 09:00 and 17:00. (phone, email, teamviewer)

Price: 110,00 € / month